Policies

Sip & Sculpt and Silver Clay Jewelry

You can cancel or reschedule your booking up to 72 hours before your class. Within 72 hours of class, tickets are non-refundable.

Bunny Art Café

All Bunny Art Café tickets are final sale. For special circumstances, text us at (786) 784-1043 or DM @byatelieralma and we'll do our best to help.

Private events

Terms for private events are confirmed with you directly when your date is booked.

Sip & Sculpt delivery

We glaze and fire your piece, then ship it directly to the address you share when booking. Delivery takes 4–6 weeks from your class date. You'll get tracking once it ships. If your piece arrives damaged, text us a photo at (786) 784-1043 within 7 days and we'll make it right.

Merch

Merch ships within the United States. Shipping costs and delivery estimates are shown at checkout. For questions about returns or exchanges, text us at (786) 784-1043 or DM @byatelieralma.

Gift cards and tickets

Class tickets and gift cards are delivered by email.